DELIVERY POLICY -
As soon as your order is received we’ll send you a confirmation email and prepare your items for deliver
- Standard Delivery - We Provide the Home Delivery Service all over Kuwait.
- 24hrs - 48hrs - We Provide our service to all areas in Kuwait with delivery charges
- Far Areas Like Sabah al Ahmed, Umm-alhayman have Different Delivery Charges.
Return Policy -
- 14-day Return Policy - Purchased products can be returned within 14 days of purchase. (Products must be sealed, unused and in a perfectly saleable condition with all accessories)
- Genuine Products - We offer a 100% Return and Refund guarantee if you find a Counterfeit product!
- Undergarments once sold cannot be exchanged until it is damage issue.
Terms & Conditions -
- The original Invoice/Original receipt is required for all returns and exchanges
- The product should not be opened and should be in its original condition
- Returned products must be "as new" condition, in the original packing, and with warranty cards, manuals & accessories.
- Free Items that were given with purchased items must also be returned,
- Afeef online Staff & Executives reserves the right to deny any return or exchange if any of our terms and conditions are not reached
Return Process -
- Pack your return in the original shipping package, if possible
- Include all original packing Uniforms & Other Accessories
- The original Invoice/Original receipt should be available
- Indicate the reason for the return and get a report
- Submit a report to customer service to initiate a bank refund. The bank refund will take 3-4 days.
For More Details call/ WhatsApp 50445340/50466186 or email us on afeefonlinecompany@gmail.com